8×8 Phone Systems

8x8 Phone SystemsAs the world’s first communications cloud, 8×8 combines unified communications, team collaboration inter-operability, contact centers, and analytics in one complete, real-time platform. 8×8 aims to improve individual and team productivity, business performance, and customer experience through their innovative communication solutions.

Top 8×8 Products & Product Lines

8×8 Virtual Office Editions

8×8 offers a complete, cloud-based phone system in their Virtual Office Editions. Equipped with feature-rich mobile and desktop apps, Virtual Office Editions is designed for the modern workforce. Employees can access voice, messaging, video, and web conferencing in a single software experience from the device they are most comfortable using. Business voice, auto attendant, audio and video conferencing, and instant messaging are all included in the software.

Administrators can easily configure the system using the web-based Configuration Manager. Modifying settings, adding users and viewing reports can be done from any device at any time.

Customer engagement can also be improved using Virtual Office Editions. Contact center inbound calling along with outbound dialing capabilities will empower sales and customer service teams, creating an ideal customer experience. A web-based user interface and instant provisioning also make it easy to manage and deploy the software.

Key Features

  • Unlimited, efficient calling
    • Calls can be answered anywhere, anytime, and unlimited calling support is available for up to 45 countries
  • Handle calls with an automated receptionist
    • Automatically answer and route calls with an easy-to-use call routing manager
  • Call recording
    • Automatically record incoming and outgoing calls and playback recordings
  • Enable remote workers with mobile apps
    • Feature-rich mobile and desktop apps allow employees to take the capabilities of Virtual Office Editions with them on smartphones, tablets and desktop devices
  • Call reporting
    • Access to analytics and customizable web-based reporting
  • Simple configuration
    • Easy self-service configuration and administration allows for changes on-the-fly without the support of a full-time IT professional
  • Desktop and mobile fax
    • Complete fax solution to send and receive docs from anywhere
  • Strong voice encryption
    • Secure encryption options to keep private conversations confidential